Terms

ORDER  TIMELINES

Our company handpaints all artwork within 14-30 days.
Often, orders process faster than that but we can’t guarantee a faster processing time.

Custom art vs. finished art-
Check a listing carefully to see if it is ready to ship or if the product is temporarily part of an exhibit.

Look for the following image if a product is ready for shipment immediately:

HANDMADE DISCLAIMER
—-

The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% hand painted artwork.

Care for your new painting by:
*hanging it in your space away from strong direct sunlight and excess humidity.  All works are varnished for protection. 

Custom orders:
We always love creating new paintings for you from scratch.
Please contact us for a quote.
Custom orders can have a lengthier processing time.
Ask us for details.
SHIPPING
—-

Our company ships through the following carriers

* USPS Priority

International shipping (if /when applicable)
We happily support and love our international customers.
We ship all International products through USPS Priority.

Blossom and Reed Studio is not responsible for duty or brokerage fees for international shipping.
These charges come from your country during importation of your package.

Cost calculations
We do our best to apply fair shipping costs to each order.

* We charge a low, flat shipping rate to be fair to all customers.
* We offer free shipping for orders over $75 

Timeline
Selecting expedited shipping during checkout does not ensure a faster processing time. Your artwork may still need 5-7 days to be varnished, wired, matted, or signed and packaged properly.

RETURNS:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Personalized and/or customized goods are exempt from being returned unless the product arrives defective.

Additional non-returnable items:
* Gift cards

*Final Sale items

To complete your return, we require a receipt or proof of purchase within 30 days.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at amy@blossomandreed.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged upon receipt. If this is the case, please send us an email at amy@blossomandreed